Privacy Policy

At 2104 Projects Agency ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 2104projects.com (the "Website"). Please read this policy carefully. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

2104 Projects Agency
Press Sensation UG
Pappelallee 78/79, 10437 Berlin, Germany
Email: hello@2104projects.com
Phone: +49 30 20847819

2. Data We Collect

Information You Provide

• Contact form submissions: name, email address, company name, and message content when you reach out to us
• Email correspondence: any information you include when communicating with us via email

Information Collected Automatically

• Device data: browser type and version, operating system, screen resolution, and device type
• Usage data: pages visited, time spent on pages, click patterns, and referring URLs
• Network data: IP address (anonymized where possible), approximate geographic location, and internet service provider

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide requested services
• To operate, maintain, and improve our Website
• To analyze usage patterns and optimize user experience
• To send communications related to our services (only with your consent)
• To comply with legal obligations under German and EU law
• To detect, prevent, and address technical or security issues

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent (Art. 6(1)(a) GDPR): for analytics and marketing cookies, and for sending promotional communications
• Legitimate interest (Art. 6(1)(f) GDPR): for website security, fraud prevention, and basic analytics to improve our services
• Contract performance (Art. 6(1)(b) GDPR): for processing inquiries and delivering services you have requested
• Legal obligation (Art. 6(1)(c) GDPR): to comply with applicable laws and regulations

5. Cookies and Tracking

Our Website uses cookies and similar tracking technologies. We categorize cookies into three types:

Essential Cookies

These are necessary for the website to function properly. They handle basic features like session management, security, and remembering your cookie preferences. They cannot be disabled.

Analytics Cookies

These help us understand how visitors interact with our website by collecting anonymized usage data. We use this information to improve our content and user experience. These are only activated with your explicit consent.

Marketing Cookies

These may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. These are only activated with your explicit consent.

You can manage your cookie preferences at any time through the cookie settings accessible in the footer of our website.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Hosting providers: for website infrastructure and content delivery
• Analytics providers: to help us understand website usage (only with your consent)
• Email service providers: for managing communications
• Legal authorities: when required by law or to protect our rights

All third-party providers are contractually obligated to handle your data in accordance with GDPR requirements and our data processing agreements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form data: 12 months from the date of inquiry, or longer if an ongoing business relationship exists
• Analytics data: 26 months (anonymized)
• Cookie consent records: 12 months, after which we will ask for your consent again
• Legal and tax records: as required by German law (typically 6-10 years)

8. Your Rights

Under the GDPR, CCPA, and other applicable regulations, you have the following rights:

• Right of access: request a copy of your personal data we hold
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your personal data
• Right to restrict processing: limit how we use your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interests
• Right to withdraw consent: withdraw your consent at any time without affecting prior processing

To exercise any of these rights, please contact us at hello@2104projects.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), regular security assessments, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions.

12. Children's Privacy

Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. The competent authority for our business is:

Berliner Beauftragte fur Datenschutz und Informationsfreiheit
Alt-Moabit 59-61, 10555 Berlin, Germany
Website: datenschutz-berlin.de